NOTE: DUE TO CONSTRUCTION BEGINNING JULY 9TH, THE BUSINESS & MEDICAL RECORDS OFFICE LOCATION WILL BE TEMPORARILY RELOCATED TO THE WEST ATRIUM. PLEASE ENTER THROUGH THE 30TH STREET ENTRANCE TO FIND OUR NEW LOCATION.

Welcome to Patient Financial Services

Thank you for choosing Ivinson Memorial Hospital for your health care needs. Our goal is to provide exceptional service to our patients! This mission extends to Patient Financial Services, where our staff is happy to help you understand any questions you may have regarding your bill.

We want to make it as easy as possible for you to manage the costs of your services. The information on this site is intended to help you better understand our billing process, payment options and the financial assistance that Ivinson offers to qualified individuals.

For assistance, please call our Patient Financial Services staff at (307) 755-4380 Monday through Friday between 8:00am and 5:00pm. You may also contact me at alewis@ivinsonhospital.org with any questions or concerns.

- Andrea Lewis, Director of Patient Financial Services

Patient Financial Services Contact Information

Ivinson Memorial Hospital is located at 255 N 30th St. in Laramie, Wyoming.
The Business Office is on the first floor of the hospital, opposite the Cafeteria.
Our office is open Monday - Friday, 8:00am - 5:00pm.
To reach our office via phone, please call (307) 755-4380.
You may also contact us via email at billing@ivinsonhospital.org.

Below is a directory of our common contacts:

Receptionist - (307) 755-4380
Director - (307) 755-4385
Supervisor - (307) 755-4384
Financial Counselor - (307) 755-4389

Medical Records and Patient Financial Services

Here at Ivinson Memorial Hospital our Medical Records Department does not have an office open to the public. You may request and pick up your records in the Business Office. For questions regarding your medical records, please call (307) 755-4560 . However, we cannot release medical record information to you over the phone.

To request your records, please call (307) 755-4560. Once you have received a call stating your records are ready to pick up, please bring your Medical Records Release Form to the Business Office to pick them up. Please ensure you bring a government issued photo I.D. If you do not provide government issued identification, we cannot release your records.

Please click here for a list of common Frequently Asked Questions related to Medical Records.

The Clinics at IMH

Ivinson Memorial Hospital includes two Ivinson Medical Group clinics, Surgical and Primary Care. While they are part of IMH, the clinics bill insurance and their patients independently of IMH. If you have received a bill with a florescent sticker on it, please call (307) 755-4773 for questions about your bill or to make a payment.

Billing Links:

Billing & Payments
Financial Assistance
Frequently Asked Questions
Helpful Resources
Insurance Guide
Patient Billing Survey
WE BELIEVE You Deserve Exceptional Health Care