The Joint Commission conducts accreditation surveys of Ivinson Memorial Hospital on an unannounced basis, in order to evaluate the hospital's compliance with nationally established Joint Commission Standards. The survey results will be used to determine whether, and under the conditions which, accreditation should be awarded the hospital.

Joint Commission standards deal with organizational quality of care issues, as well as the safety of the environment in which care is provided. As a patient, family member, personal caregiver, patient advocate, community representative, medical staff or employee of Ivinson Memorial Hospital, you have the right to notify the Joint Commission regarding any quality of care or safety concern in the hospital that the hospital has not addressed. Anyone believing that he or she has pertinent and valid information about such matters that have not been addressed and/or resolved by the hospital or the hospital's management, is encouraged to contact the Joint Commission. Concerns should be directed to:

          Office of Quality Monitoring
          The Joint Commission
          One Renaissance Boulevard
          Oakbrook Terrace, IL 60181
          Faxed to Office of Quality Monitoring, 630-792-5636
E-mailed to

If you have questions about how to file a complaint, please call 800-994-6610.

This notice is posted in accordance with the Joint Commission's requirements.

The Joint Commission policy forbids any accredited organizations from taking retaliatory actions against employees for having reported quality of care concerns to the Joint Commission.
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