Get my Records

We under­stand that you may need access to your medical records from time to time. We have several avail­able options for you to make this request. 

You may request your medical records by using the follow­ing ways:

  • Visit our Busi­ness Office, located on the first floor of the hospi­tal to fill out our autho­riza­tion form.
  • Down­load our autho­riza­tion form, located below and fax directly to our medical records depart­ment, (307) 7421924
  • Visit the Patient Portal to obtain labs, x-rays, EKG’s, and discharge instructions.

Please ensure that you bring a govern­ment issued photo I.D. If you do not provide iden­ti­fi­ca­tion we cannot release your records. 

After we have received your request, the turn­around time is typi­cally 10 days. If this is an emer­gency, or you need to take them with you to a doctor’s appoint­ment, we will process the request as soon as we are able. 

Some­one from our office will contact you as soon as your records are avail­able for pick up. You may pick them up anytime during our oper­at­ing hours. Medical Records is located on the first floor of the hospital. 

Unfor­tunetly, we are unable to provide infor­ma­tion regard­ing your test results over the phone. We are not clin­i­cians, there could be a possi­bil­ity of inter­pret­ing the infor­ma­tion incor­rectly. We will copy the record or fax it after receiv­ing a valid authorization.

fee schedule

Personal requests for copies of medical records will be assessed by the follow­ing fee schedule:

  • Actual costs. Ivin­son may calcu­late the actual labor costs to fulfill the request, as long as the labor included is only for copy­ing. IMH may add to the actual costs of any applic­a­ble supply (e.g., paper, or CD or USB drive) or postage costs. The indi­vid­ual will be informed in advance of the approx­i­mate fee.
  • Aver­age cost. The stan­dard rate will be calcu­lated and charged as a per page fee only in cases where the PHI requested is main­tained in paper form and the indi­vid­ual requests a paper copy of the PHI or asks that the paper PHI be scanned into an elec­tronic format 45CFR 164.524 ( c )(4).
  • Flat fee for elec­tronic copies of PHI main­tained elec­tron­i­cally. IMH may charge a flat fee of $5.00 for all requests for elec­tronic copies of PHI main­tained elec­tron­i­cally, not to exceed $6.50, inclu­sive of all labor, supplies, and any applic­a­ble postage.

How do I obtain a copy of a family member’s medical record?

If a copy of the family member’s Advance Direc­tive or Power-Of-Attor­ney is on file stat­ing that you are the desig­nated agent for the family member you may obtain a copy of the medical record. Also, the family member can sign an autho­riza­tion stat­ing that you may pick up a copy of the record. 

How can I get the diag­no­sis codes changed?

This can only be done with a valid order from the physi­cian that ordered the test. 

Who has access to my records?

The only people that have access to your records other than the appro­pri­ate staff members, is your primary care physi­cian, if he/​she requests them for contin­u­ing care purposes, and your­self. We will require you to fill out an autho­riza­tion to look at your records or for copies of your record.

How do I obtain a certi­fied copy of my or my child’s birth certificate?

You would need to contact Vital Records in Cheyenne, WY, for infor­ma­tion on obtain­ing a certi­fied copy of the birth certifi­cate. You may reach them at 3077777591