get my records

Obtain­ing copies of your med­ical records is one of your rights as a patient. For your con­ve­nience, you are able to make this request in sev­er­al dif­fer­ent ways. 

You may request your med­ical records by:

  • Vis­it­ing our med­ical records office, (locat­ed on the first floor of the hos­pi­tal,) to fill out an autho­riza­tion form.
  • Down­load­ing the autho­riza­tion form, locat­ed below, and fax­ing it direct­ly to our med­ical records depart­ment at (307) 7421924.
  • Vis­it­ing the Patient Por­tal web­site to obtain labs, x‑rays, EKGs and dis­charge instructions.

Please remem­ber to bring a gov­ern­ment-issued pho­to ID. If you do not pro­vide prop­er iden­ti­fi­ca­tion and autho­riza­tion, we are not able to release your records.

After we have received your request, the turn­around time is typ­i­cal­ly 10 days. If this is an emer­gency, or you need to take them with you to a doc­tor’s appoint­ment, we will process the request as soon as we are able. 

Some­one from our office will con­tact you as soon as your records are avail­able for pick up. You may pick them up dur­ing our nor­mal busi­ness hours. The Med­ical Records office is locat­ed on the first floor of the hospital.

We are unable to pro­vide infor­ma­tion regard­ing your test results over the phone; you should review this infor­ma­tion with your provider.

fee schedule

Per­son­al requests for copies of med­ical records will be assessed by the fol­low­ing fee schedule:

  • Actu­al costs
    Ivin­son may cal­cu­late the actu­al labor costs to ful­fill the request, as long as the labor includ­ed is only for copy­ing. IMH may add to the actu­al costs of any applic­a­ble sup­ply (e.g., paper, or CD or USB dri­ve) or postage costs. The indi­vid­ual will be informed in advance of the approx­i­mate fee.
  • Aver­age cost
    The stan­dard rate will be cal­cu­lat­ed and charged as a per page fee only in cas­es where the PHI request­ed is main­tained in paper form and the indi­vid­ual requests a paper copy of the PHI or asks that the paper PHI be scanned into an elec­tron­ic for­mat 45CFR 164.524 ( c )(4).
  • Flat fee for elec­tron­ic copies of PHI main­tained elec­tron­i­cal­ly
    IMH may charge a flat fee of $5.00 for all requests for elec­tron­ic copies of PHI main­tained elec­tron­i­cal­ly, not to exceed $6.50, inclu­sive of all labor, sup­plies, and any applic­a­ble postage.

who has access to my records?

The only peo­ple that have access to your records oth­er than the appro­pri­ate staff mem­bers, is your pri­ma­ry care physi­cian, if he/​she requests them for con­tin­u­ing care pur­pos­es, and your­self. We will require you to fill out an autho­riza­tion to look at your records or for copies of your record.

how do I obtain a cer­ti­fied copy of my or my child’s birth certificate?

You would need to con­tact Vital Records in Cheyenne, WY, for infor­ma­tion on obtain­ing a cer­ti­fied copy of the birth cer­tifi­cate. You may reach them at 3077777591

how can I get the diag­no­sis codes changed?

This can only be done with a valid order from the physi­cian that ordered the test.