Patient Financial
Services

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Thank you for choosing Ivinson Memorial Hospital for your health care needs. Our goal is to provide exceptional service to our patients! This mission extends to Patient Financial Services, where our staff is happy to help you understand any questions you may have regarding your bill. 

Patients who are paying on an account that begins with V” should call our business office directly to make a payment. 

We want to make it as easy as possible for you to manage the costs of your services. The information on this page is intended to help you better understand our billing process, payment options, and the financial assistance that Ivinson offers to qualified individuals.

the billing process

step one

The billing process starts when you provide your insurance and demographic information at the time of registration. Please make sure you have provided the Admitter with your most current insurance information. 

step two

The charges applied to your account are coded based on the physician order and chart documentation. 

step three

As a courtesy, Ivinson will submit claims directly to your insurance company. Ivinson will work with you and your insurance company to resolve any issues that may arise. If you have more than one plan Ivinson will also bill your secondary/​tertiary insurance. 

step four

Once your insurance has processed a claim they will send you an Explanation of Benefits (EOB) informing you of our charges, their payment amount and the amount for which you are responsible. Ivinson will also receive an EOB and/​or payment from your insurance company. 

step five

Patient Statements — If you are uninsured or have a patient balance after an insurance payment or denial you will receive a statement from our billing agency (Clear Health Financial Solution — CHFS). THIS IS NOT A COLLECTION AGENCY. 

step six

Your accounts will be considered resolved once we have received full payment. If you are uninsured, underinsured or having financial difficulty, please contact our Financial Counselor at (307) 7554389 to discuss payment plans or financial assistance that may be available. 

pricing transparency

Useful pricing information for patients to be able to make informed healthcare decisions.

Financial Assistance

A program designed to assist patients who may not have the ability to pay their hospital bills. 

insurance guide

Insurance can be difficult to navigate. Here are some tips and tricks of the trade. 

questions?

A compilation of our most frequently asked questions.