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Joint Commis­sion

The Joint Commis­sion conducts accred­i­ta­tion surveys of Ivin­son Memo­r­ial Hospi­tal on an unan­nounced basis, in order to eval­u­ate the hospital’s compli­ance with nation­ally estab­lished Joint Commis­sion Stan­dards. The survey results will be used to deter­mine whether, and under the condi­tions which, accred­i­ta­tion should be awarded the hospital.

Joint Commis­sion stan­dards deal with orga­ni­za­tional qual­ity of care issues, as well as the safety of the envi­ron­ment in which care is provided. As a patient, family member, personal care­giver, patient advo­cate, commu­nity repre­sen­ta­tive, medical staff or employee of Ivin­son Memo­r­ial Hospi­tal, you have the right to notify the Joint Commis­sion regard­ing any qual­ity of care or safety concern in the hospi­tal that the hospi­tal has not addressed. Anyone believ­ing that he or she has perti­nent and valid infor­ma­tion about such matters that have not been addressed and/​or resolved by the hospi­tal or the hospital’s manage­ment, is encour­aged to contact the Joint Commis­sion. Concerns should be directed to:

Office of Qual­ity Moni­tor­ing
The Joint Commis­sion
One Renais­sance Boule­vard
Oakbrook Terrace, IL 60181 

or

Faxed to Office of Qual­ity Moni­tor­ing, (630) 7925636

or

E-mailed to complaint@​jointcommission.​org.

If you have ques­tions about how to file a complaint, please call (800) 9946610.

This notice is posted in accor­dance with the Joint Commission’s require­ments.

The Joint Commis­sion policy forbids any accred­ited orga­ni­za­tions from taking retal­ia­tory actions against employ­ees for having reported qual­ity of care concerns to the Joint Commission.

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